I had placed an order from Burger King and was waiting for a call from the delivery person. Minutes turned into hours, yet no call came. I reached out to the branch manager, only to see that my order status had been updated to "dispatched." But where was my food? After a long wait, the app showed that my order had been "delivered." Confused and frustrated, I had no choice but to reach to the BK to sort things out. Upon arriving, I spoke to the counter chef, who confirmed that my order had never actually been dispatched. He even showed me proof that it was still there, untouched. Rather than taking it as a parcel, I chose to have my meal at the restaurant. As a small gesture for the inconvenience, I was offered a complimentary chocolate ice cream. It was a nice touch, but the frustration of waiting for hours was still there. Interestingly, I wasn’t the only one facing this issue; apparently, many others had similar comp...